Frequently Asked Questions
This FAQ is a work in progress, so stick with us while we update it!
A note for returning Guardians - We appreciate you'll have more knowledge than the newcomers, but please let @Arileya or I chase down the answers. Things might have changed since the last time you were Guardian, and we want to make sure the answers here are accurate.
FREQUENTLY ASKED QUESTIONS
1. How should we contact the Head Guardian team?
Please direct ALL questions or comments to our Roosterteeth.com profiles (Boomer / Eloise), or to this group (the FAQ thread would be a great place for questions!). From time to time we'll email you directly, but only reply to those emails regarding the subject in the email...helps us keep 400 conversations in one place!
2. Now we're in the Guardian group, what's next?
You'll be sorted into teams, and given your allocations. We will then make a News Post with links to the team-specific forums, so you can get to know your teammates before the big weekend!
3. Do I have to buy a ticket to RTX London?
Guardians DO NOT have to buy a ticket to RTX London, however you are still responsible for travel, accommodation, and food/drink. Snacks will be provided in G-Spot throughout the weekend, but remember, you still need a proper meal!
4. What days am I needed for RTX London?
Guardians will be needed on-site from first thing Thursday 13th to late Sunday 16th September.
5. Will I need a work visa to volunteer?
I'm no lawyer or government professional, so I probably shouldn't be answering this! THIS HERE is likely your best resource (if you are coming from the US.).
6. Will I get any time off during the event?
Absolutely, but you MUST remove your Guardian shirt while on break, so be sure to bring a spare / wear another one underneath. Keep your Lanyard on though...don't want to get kicked out of the event!
Team Leads are responsible for allocating breaks, but they'll definitely give people time off to wander the floor!
If you have time to see a panel, we ask that you help the Panel Guardians during load in, and stand / take a seat around the sides while the panel is on. We don't want to look like we're jumping the queue, or have attendees miss out on their panel because we've taken up their space!
7. Will there be an event app?
Yes, but it's still early days. Give it some time and we'll post about it when it is released.
8. How do I update my profile picture on the RoosterTeeth.com site?
Go to the top right of this page and hover your cursor over your username. On the dropdown menu, click 'My Profile'. Just above 'Post a Journal', click on the 'Images' tab.
From here, you can either upload a new image, or select an existing image to make your profile picture.
To add a new image, click 'Choose Files', and follow the instructions on-screen. Once it has uploaded your picture, click 'Save to Pictures'. It is then in your image gallery.
To make a picture in your image gallery your profile picture, simply find the picture you want in your gallery, and click 'Make Profile Photo' - job done...now we know you're human! (Photo doesn't have to be you, just not the template blank faces!)
WE'LL UPDATE THIS AS WE GO, SO POST YOUR QUESTIONS BELOW!
