Home
Shows
Merch
About RT
Community
Back to Policies

Canada Privacy Notice

Effective: June 12, 2025

We are committed to protecting the personal information of our Community Members. This Notice describes the specific steps we take when we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including:

  • PIPEDA (federal law),
  • Alberta’s PIPA,
  • British Columbia’s PIPA, and
  • Québec’s Private Sector Act (as amended by Law 25).

This notice augments our Privacy Policy, which also applies.  If any part of this notice conflicts with our Privacy Policy, for Canadian and if applicable certain Canadian province residents, this notice will control. 

Accountability

We have appointed an individual responsible for ensuring compliance with these privacy laws, the Privacy Policy, and this notice.

Contact Information:
Privacy Compliance: Michael Burns

Email: hostmaster@roosterteeth.com

Address: PO Box 26981

Austin, TX 78731

Identifying Purposes

Please see the Legal Basis for Processing here for purposes of our collection of personal information.   

Consent

We obtain your knowledge and consent before collecting, using, or disclosing your personal information, except where permitted or required by law.

  • Consent may be express or implied, depending on the sensitivity of the information and the context.
  • You may withdraw consent at any time, subject to legal or contractual restrictions.

Limiting Collection

We collect only the information necessary for the identified purposes, as set forth in the Privacy Policy. 

Limiting Use, Disclosure, and Retention

Your personal information will not be used or disclosed for purposes other than those for which it was collected, unless you provide further consent or as required by law. We retain personal information only as long as necessary to fulfill the purposes or comply with legal obligations. Information is securely destroyed or anonymized once no longer required (subject to feasibility restrictions with respect to archived data, which will be protected in accordance with the Safeguards provision set forth below until destroyed).

Accuracy

We make reasonable efforts to ensure that your personal information is accurate, complete, and up to date for the purposes for which it is used.

Safeguards

We use physical, organizational, and technological safeguards appropriate to the sensitivity of the information, including:

  • Data encryption
  • Access controls
  • Secure storage and transmission

Openness

This notice and the Privacy Policy is available on our website. If you require it in another format, contact our support team.

Individual Access

You have the right to request access to your personal information and to request corrections through our support team. We will respond within the timeframes required by applicable law.

Challenging Compliance

If you have questions or complaints about our privacy practices, please contact Privacy Compliance. You also have the right to contact the applicable privacy commissioner:

Cross-Border Transfers

If we transfer personal information outside, please note that your personal information may be disclosed outside Québec or Canada. We use contractual safeguards and secure processing protocols to protect your information in accordance with applicable privacy laws.  Currently, we may use cloud service providers in the U.S., UK or EEA (see here). By using our Services, you consent to this transfer.

Automated Decision-Making

We may use algorithms to customize your experience or support the Services delivery, in particular for automated moderation of Community Member generated content. We do not profile using these algorithms.  You have the right to:

  • Be informed about any decisions made exclusively using automated processing.
  • Request human intervention or contest such decisions.

Privacy by Design & Default

We implement privacy settings at the highest level by default and integrate privacy measures into the development of our Services.

Breach Notification

  • PIPEDA & Alberta PIPA: If a breach creates a "real risk of significant harm," we will notify affected individuals and the privacy commissioner, within timeframes mandated by law.
  • Québec Law 25: In the event of a breach of personal information, we will notify the Commission d’accès à l’information and affected individuals, within timeframes mandated by law.

Retention & Destruction

We have policies to ensure that personal information is securely retained, then destroyed or anonymized when no longer required.

Use of Cookies & Tracking

We use cookies and similar technologies for essential purposes only.  Please see our Cookie Policy. 

Changes to This Notice and/or the Privacy Policy

We may update this notice and the Privacy Policy from time to time. Any changes will be posted on our website with the updated revision date and if you have an account with an associated email, you will be notified by email of any substantive changes.